WINDOWS

Windows 10 - update Intel Graphics Drivers

#intel

Today I have connected my laptop to TV. I wanted to watch a movie but I was not able to play sound on TV using HDMI. Sound settings showed me only a message “Not plugged in”.

HDMI - Not plugged in
HDMI - Not plugged in

I found on the Internet that I needed to update Intel Graphics Drivers.

At first I downloaded the newest drivers but installator showed me an error: “The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacter.”.

Intel Driver Update Error
Intel Driver Update Error

I downloaded Intel® Driver Update Utility but after scanning it showed me that I can’t update drivers - “A customized computer manufacter driver is installed on your computer.”.

Intel Driver Update Utility
Intel Driver Update Utility

That’s true. Drivers were installed automatically by Windows 10. Let’s remove them and install the newest drivers from Intel.

First, download the newest drivers from https://downloadcenter.intel.com.

Then we need to uninstall current drivers but before that we should disable WiFi. Why? After we remove drivers Windows will automatically install them once again.

Go to Settings -> Network & Internet and turn off WiFI.

Windows 10 - Turn WiFi off
Windows 10 - Turn WiFi off

Go to Device Manager (Right-click on start menu icon and select Device Manager).

Find Display Adapters, right-click on Intel® HD Graphics and select Properties.

Intel Graphics Properties
Intel Graphics Properties

Go to Driver tab and click Uninstall.

Uninstall Intel Graphics Drivers
Uninstall Intel Graphics Drivers

Check Delete the driver software for this device and click OK.

Uninstall Intel Graphics Drivers
Uninstall Intel Graphics Drivers

Intel® HD Graphics will disappear from Device Manager.

Device Manager
Device Manager

Click on the icon below Help to Scan for hardware changes.

Scan for hardware changes
Scan for hardware changes

Device Manager will show Microsoft Basic Display Adapter.

Microsoft Basic Display Adapter
Microsoft Basic Display Adapter

Now we can install drivers. Run installer for Intel Graphics Drivers downloaded from https://downloadcenter.intel.com. Everything should work.

Intel Graphics Drivers
Intel Graphics Drivers

After that we can use Intel® Driver Update Utility to update all drivers.

Intel® Driver Update Utility
Intel® Driver Update Utility

We can turn on WiFI.

Sound via HDMI should also work ;-)

HDMI Sound
HDMI Sound

One question remains unanswered. Why doesn’t Microsoft Windows install the newest version of Intel Graphics Drivers?